Privacy Policy​

Privacy Policy

At BOSS Products India, we are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We may collect the following information when you interact with our website, advertisements, forms, WhatsApp, RCS messages, or customer support channels: 

  • Name  
  • Company Name  
  • Email Address  
  • Mobile Number  
  • City/State/Country  
  • Project Requirements  
  • Product Interests  
  • Website Usage Data  
  • IP Address and Browser Information  

How We Collect Information

We may collect information through: 

  • Website contact forms  
  • Product inquiry forms  
  • Distributor and dealer registration forms  
  • WhatsApp communications via Intrakt  
  • RCS (Rich Communication Services) messaging  
  • Meta Lead Ads (Facebook and Instagram)  
  • Email communications  
  • Customer support interactions  
  • Cookies and analytics tools  

How We Use Your Information

We may use your information to: 

  • Respond to inquiries and support requests  
  • Share product information and technical documents  
  • Process dealer or distributor requests  
  • Improve our products and services  
  • Send updates, newsletters, promotional offers, and event invitations  
  • Conduct customer satisfaction surveys  
  • Analyze website performance and user behavior  

WhatsApp Communication (Intrakt)

By submitting your mobile number and opting in, you consent to receive communications from BOSS Products India via WhatsApp using our authorized communication platform, Intrakt. 

These communications may include: 

  • Product information  
  • Technical support  
  • Event invitations  
  • Catalogues and brochures  
  • Service updates  
  • Promotional communications  

You may opt out at any time by replying “STOP” or contacting us directly. 

RCS Messaging

We may send business messages through RCS-enabled messaging services for: 

  • Product updates  
  • Service notifications  
  • Event announcements  
  • Promotional campaigns  

Message delivery depends on your mobile network and device compatibility. 

MetaLeadAds and Social Media Platforms 

When you submit information through Meta platforms (including Facebook and Instagram Lead Forms), your information may be shared with BOSS Products India for follow-up communication regarding products, services, events, and business opportunities. 

The collection and processing of data on Meta platforms are also subject to Meta’s privacy practices. 

Cookies and Analytics

We use cookies and analytics technologies to: 

  • Improve website functionality  
  • Understand visitor behavior  
  • Measure advertising performance  
  • Enhance user experience  

For more information, please refer to our Cookie Policy. 

Information Sharing

We do not sell, rent, or trade your personal information. 

We may share information with: 

  • Authorized service providers  
  • CRM and marketing platforms  
  • WhatsApp Business Solution Providers  
  • Analytics and advertising partners  
  • Legal or regulatory authorities when required  

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, disclosure, or alteration. 

Your Rights

You may request: 

  • Access to your information  
  • Correction of inaccurate information  
  • Deletion of personal information  
  • Withdrawal of marketing consent  

Contact Us

For privacy-related inquiries: 

BOSS Products India 
Email: info@bossproducts.in 
Phone: 1800-102-100